Support FAQs
How do I update a game?
Visit the game’s App Store or Google Play listing and tap Update. Enable automatic updates to get fixes and new features.
How do I report a bug?
Use the support form to report the issue. Include the game title, device model, operating system, and steps to reproduce it.
Can I recover my progress?
Progress recovery depends on the game and account settings. Contact support with your player ID and any purchase details.
Which devices are supported?
Check the game’s App Store or Google Play page for supported devices and current requirements before downloading.
Where can press partners reach you?
For press assets or partnership inquiries, contact Twisted Oak Development through the relevant press or business contact channel.
Player Support
Need help with a game? Send us a message and we’ll be in touch.
How Can We Help?
Report bugs or share gameplay feedback so we can make our games better.
Need help with a download, device compatibility, or an in-game issue? Contact our team.
Interested in joining Twisted Oak Development? Get in touch about career opportunities.