Support FAQs

How do I update a game?

Visit the game’s App Store or Google Play listing and tap Update. Enable automatic updates to get fixes and new features.

How do I report a bug?

Use the support form to report the issue. Include the game title, device model, operating system, and steps to reproduce it.

Can I recover my progress?

Progress recovery depends on the game and account settings. Contact support with your player ID and any purchase details.

Which devices are supported?

Check the game’s App Store or Google Play page for supported devices and current requirements before downloading.

Where can press partners reach you?

For press assets or partnership inquiries, contact Twisted Oak Development through the relevant press or business contact channel.

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